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Common Questions:

  • What are PASCAL and ILLiad?
  • PASCAL (Partnership Among South Carolina Academic Libraries) is a consortium of South Carolina Academic Libraries that provides the PASCAL Delivers service. This is a rapid book-delivery service that gives you access to 9 million items from the PASCAL catalog. Currently only books, and not articles, are available from PASCAL Delivers. ILLiad is the electronic system you use to request items via Interlibrary Loan. In addition to books, you may request items such as Journal Articles, Book Chapters, Conference Papers, Patents, Reports, Theses or Dissertations, Standards Documents, or other materials.
  • When will my items arrive?
  • PASCAL books should arrive in approximately three working days. However, sometimes other libraries need to retrieve the book from a branch library or off-site annex; in these cases it may take longer. If you have waited for over a week, feel free to contact the Interlibrary Loan office so they can check on the item for you. Articles and books requested on ILLiad may take varying amounts of time to arrive. If the item requested is held by many libraries (see http://www.worldcat.org/), the process will be much faster. Articles that are widely available should arrive in approximately 2-3 days. Books are usually sent through US mail, and will arrive within a week or two. Some rare items may take much longer to arrive. You may contact the ILL office with any questions about your item between 8am - 4 pm, M-F.
  • Has my item arrived?
  • You should receive an email when your PASCAL or ILLiad item has arrived. If you are not receiving emails, please check your profile in My Library Account for PASCAL, or ILLiad account for Interlibrary Loan items. Contact the ILL office if your email address is incorrect. If you want to double-check on the status of your item, you may call the Interlibrary Loan office or check your account by doing the following: To see if a PASCAL item has been received, please log into “My Library Account.” If your book has the status PASCAL RECEIVED, that means it is available for pick-up at Access & Instruction Desk. To see if an ILLiad item has arrived, login to your ILLiad account. If you are faculty, staff or student, your item will show a status of “Customer Contacted. Unless you are a faculty member who has requested campus delivery, the item will be available for pick-up in the Interlibrary Loan office (8am to 4pm M-F).
  • How do I renew my item?
  • In order to renew a PASCAL item, please log into "My Library Account." Click the checkbox next to the book and click on "Renew Marked" to renew the item. In order to get the longest renewal period, wait until the item is close to its due date before renewing. In order to renew an ILLiad item, log into your Interlibrary Loan Account. Find your item under the "Checked Out Items" section of your account, and click on the transaction number. You may click on the "Renew Request" link at the top of the page. Sometimes the lending library may not allow a renewal on the item; the interlibrary loan office will contact you via email if you cannot renew the item and need to return it to the Interlibrary Loan office. You may also call or visit the Interlibrary Loan office between 8am and 5 pm, M-F, to renew an item.
  • I forgot my password...
  • To recover your MyCharleston account password, start by clicking here.
    To recover your legacy ILLiad user account password, start by clicking here.

More Questions?

Upcoming Maintenance: On the morning of Tuesday, June 7 InterLibrary Loan systems will undergo scheduled maintenance. ILL services will not be available from 9-12AM.

Interlibrary Loan

Login Flowchart

  1. Is the item available at CofC?
    Check the Discovery Service
    • No
  2. Is the book available from other SC schools using PASCAL? (Cannot request articles)
    PASCAL Primo search
    • No
  3. If the item is unavailable from these catalogs, please use ILLiad to request the item via Interlibrary Loan.

  4. First time user? Login with your MyCharleston account!
    More info for new and existing users here

    If you are an existing ILLiad user having trouble logging in, please contact the ILL ofice at (843)953-8010

FAQ


What are PASCAL and ILLiad, and what items can I request from them?

PASCAL (Partnership Among South Carolina Academic Libraries) is a consortium of South Carolina Academic Libraries that provides the PASCAL Delivers service. This is a rapid book-delivery service that gives you access to 9 million items from the PASCAL catalog. Currently only books, and not articles, are available from PASCAL Delivers.

ILLiad is the electronic system you use to request items via Interlibrary Loan. In addition to books, you may request items such as Journal Articles, Book Chapters, Conference Papers, Patents, Reports, Theses or Dissertations, Standards Documents, or other materials.



Has my item arrived?

You should receive an email when your PASCAL or ILLiad item has arrived. If you are not receiving emails, please check your profile in My Library Account for PASCAL, or ILLiad account for Interlibrary Loan items. Contact the ILL office if your email address is incorrect.

If you want to double-check on the status of your item, you may call the Interlibrary Loan office or check your account by doing the following:

To see if a PASCAL item has been received, please log into “My Library Account.” If your book has the status PASCAL RECEIVED, that means it is available for pick-up at Access & Instruction Desk.

To see if an ILLiad item has arrived, login to your ILLiad account. If you are faculty, staff or student, your item will show a status of “Customer Contacted. Unless you are a faculty member who has requested campus delivery, the item will be available for pick-up in the Interlibrary Loan office (8am to 4pm M-F).



How do I renew my item?

In order to renew a PASCAL item, please log into “My Library Account.” Click the checkbox next to the book and click on “Renew Marked” to renew the item. In order to get the longest renewal period, wait until the item is close to its due date before renewing.

In order to renew an ILLiad item, log into your Interlibrary Loan Account. Find your item under the “Checked Out Items” section of your account, and click on the transaction number. You may click on the “Renew Request” link at the top of the page. Sometimes the lending library may not allow a renewal on the item; the interlibrary loan office will contact you via email if you cannot renew the item and need to return it to the Interlibrary Loan office.

You may also call or visit the Interlibrary Loan office between 8am and 5 pm, M-F, to renew an item.



Where do I return my item?

Please return both PASCAL and ILLiad books to the book drop at Addlestone Library.



How long can I check out the item for?

PASCAL items may be checked out for six weeks, with a six week renewal period.

Interlibrary loan items may be checked out for varying lengths of time. Your due date will be dependent upon the library that lent the book to us.



How long will my ILLiad article be available?

If you have received an article or book chapter electronically, it will be available in the ILLiad system for one month. Please download or print the article if you need to use it for a longer period of time.



I can’t remember my ILLiad password.

To recover your MyCharleston account password, start by clicking here.

To recover your legacy ILLiad user account password, start by clicking here.


You may also reset your legacy ILLiad user password by calling the Interlibrary Loan office between the hours of 8 am and 5 pm.



When will my item arrive?

PASCAL books should arrive in approximately three working days. However, sometimes other libraries need to retrieve the book from a branch library or off-site annex; in these cases it may take longer. If you have waited for over a week, feel free to contact the Interlibrary Loan office so they can check on the item for you.

Articles and books requested on ILLiad may take varying amounts of time to arrive. If the item requested is held by many libraries (see http://www.worldcat.org/), the process will be much faster. Articles that are widely available should arrive in approximately 2-3 days. Books are usually sent through US mail, and will arrive within a week or two. Some rare items may take much longer to arrive. You may contact the ILL office with any questions about your item between 8am - 5 pm, M-F.



How much will it cost?

PASCAL Delivers is a free service.

ILLiad is also a free service, except in extreme circumstances. The ILL office will ALWAYS contact you if for some reason charges are necessary.



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Copyright Information.

** WARNING CONCERNING COPYRIGHT RESTRICTIONS **

The copyright law of the United States (Title 17, United States Code) governs the making of photocopies or other reproductions of copyrighted materials.

Under certain conditions specified in the law, libraries and archives are authorized to furnish a photocopy or other reproduction. One of these specified conditions is that the photocopy or reproduction is not to be "used for any purpose other than private study, scholarship, or research". If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of "fair use", that user may be liable for copyright infringement.

This institution reserves the right to refuse to accept a copying order if, in its judgment, fulfillment of the order would involve violation of copyright law.

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Libraries not using WorldCat Resource Sharing to request items for lending, please contact: